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HCL Mobile
HCL mobile applications can be deployed in days. Use HCL mobile applications to: -
- Increase productivity by eliminating paperwork and reducing foot traffic
- Improve decision-making by giving mobile workers easy data access at the point of performance
- Gain the maximum value from enterprise applications with timely, accurate data collection
- Enhance management decisions and planning with a 360-degree view of work-in-progress
- Lower operating costs by reducing overhead and getting more from existing resources
- Improve customer satisfaction by improving service levels, product delivery and more
Deploy HCL Mobile products to create a real-time enterprise and gain a competitive advantage
Until recently, the real-time enterprise seemed an unachievable ideal. Today, with mobile solutions from HCL, organisations can create a seamless flow of information between remote staff that will greatly improve efficiency and move operations closer to real-time.
By deploying multiple HCL Mobile products, organisations ensure that real-time data updates to one application can drive another action or transaction in a parallel business unit. Using HCL Mobile, organisations eliminate wasteful delays traditionally caused by paperwork backlogs and communication flaws to streamline workflow and deliver benefits to multiple business units.
HCL Mobile platform makes it simple and cost-effective to deploy and manage multiple applications
- Flexible and Configurable: Built on HCL mobile platform, all of their products are 100% configurable and centrally administered (application updates automatically flow to users' devices while deployed in the field). HCL mobile provides the flexibility; scalability and features that ensure mobile applications are future-proof and remain on the cutting-edge of mobile technology. HCL mobile Solutions work with existing housing management databases and back end systems.
- Options Abound: In addition to the ability to deploy on a wide range of mobile devices and utilise an array of communication methods, HCL mobile provides out-of-the-box integration with more than 25 popular mobile peripherals, including bar codes, RFID, GPS, GIS and others, as well as support for 11 international languages.
- Easy to Maintain: Business can lower the total cost of ownership for their collective mobile projects by deploying on a single mobile platform. The addition of HCL mobile applications does not add an additional burden to your IT team because they are pre-packaged, proven applications built on the same underlying technology. HCL mobile applications can be integrated to feed multiple backend systems - improving communications across the enterprise.
Work Manager
Automate workflow and improve service with mobile work orders, job plans, task lists and more.
Boost productivity and improve on-the-job performance by connecting mobile employees with the critical data they need to better manage work and service requests.
- Capture more data to populate enterprise systems
- Better manage workload and lower operating costs
Maintain SLAs and exceed customer expectations
HCL Mobile platform delivers work orders, daily tasks and service requests to employees working remotely – whether within the four walls, on the plant floor, or out in the field with customers.
Creating a Paperless Workflow
1. Start – From their mobile devices, workers log on with a user name and password, and easily download new work orders utilising a docking cradle or a real-time wireless connection.
2. Record-as-You-Work – Following step-by-step job plans, employees verify work completed and status in a timely manner, and access key data points to improve decision-making.
3. Capture – Data is recorded more accurately than with paper. HCL Mobile enforces business rules on the mobile device to ensure information is useable.
4. Finish – Workers update customer accounts, place orders, transfer or reassign work to another team member or complete all required information and update backend systems in an instant.
HCL Mobile enables specific details such as asset, customer, or transaction histories; and other critical information, to be seamlessly delivered to employees using mobile devices such as PDAs, Blackberrys, tablet PCs or laptop computers. In turn, data is uploaded to enterprises systems to generate follow-up work orders, status reports, customer invoices, charge backs and more.
User Value Manager Value
- Easy to learn and use; configured to match familiar terminology.
- Record as you work and access up-to-date information to make smarter decisions.
- Generate work and service orders on the spot to track all daily activities.
- View detailed histories, complete transactions and capture and update information on-the-fly.
- Work uninterrupted regardless of wireless connectivity; data is stored and validated on the device, so updates will never be rejected.
- Utilise bar code and RFID technology to speed data collection
- 100% configurable to meet user preferences and changing business needs.
- HCL Mobile framework hides technical complexities and makes it fast and easy to adjust business rules and workflow.
- Proven to substantially increase amount of data collected in enterprise systems to improve planning and reporting.
- Utilise latest technology to improve quality and quantity of data; including pictures, GPS for location verification, time.
- Ensure regulatory compliance by utilising certified e-validation and e-signature features; time and date stamps for attendance verification.
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